"Annie,
Please download the files I uploaded in the Forum section for the sequence of how we developed the BDC... I will supplement those files with BDC operations, lead routing and phone handling process and procedure docs as…"
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Annie Hoffman
- Fenton, MI
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- Lasco Ford
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Annie Hoffman left a comment for Ralph Paglia"Hi Ralph I was at the Battle Plan this past week and really enjoyed all the information by you Jim, Sean, and Larry. I was wondering if you could give me some information on BDC we are possibly looking to switch our system a little…"
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- Lasco Ford
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- ahoffman@lascoford.com
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- I would like to get more information from Ralph on scripts and tasks for the BDC department. Also would like information on the Seminar I just attended such as information you had talked about posting for us
Comment Wall (1 comment)
- At 4:13pm on January 24, 2011,
Automotive Social Media said… Annie,
Please download the files I uploaded in the Forum section for the sequence of how we developed the BDC... I will supplement those files with BDC operations, lead routing and phone handling process and procedure docs as well...
Ralph Paglia
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